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Serving California
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How do I keep my retail employees safe?

As a retail business owner in California, you have a responsibility to maintain safe facilities not only for your customers, but also for your employees. Therefore, it is essential that you consider all of the safety concerns that your workers could face on a daily basis, and structure your store in such a way that you mitigate the risk of injuries.

One of the simplest and most effective ways to help protect your employees is through proper training. According to, your employees should know basic first aid procedures in case an accident does occur. You should also educate them thoroughly on your company's emergency procedures. These include what to do in the case of a fire, natural disaster or even attempted shoplifting or other crime committed by a customer. Employees who know from the beginning how to respond when an unexpected situation occurs may be less likely to incur an injury.

Your responsibility as a business owner is to keep the facilities as safe as possible, and to train your managers to do the same. Recognize the signs of potential fire hazards, and rectify the problem as soon as possible. Your store should also have procedures in place for managing chemicals and other potentially toxic substances. One way to help keep your store safe is to do daily inspections of the sales floor as well as employee break areas. During the visual sweep of the store, check for potential fire or tripping hazards and poor lighting that may prevent your employees from doing their jobs safely and efficiently. Whenever possible, consider investing in machinery that will minimize strain on your employees as they unload and stock merchandise. Doing so may reduce the risk of back injury, which can grow into a serious physical problem over time.

While this information is intended to educate you on safety for retail workers, it should not be interpreted as legal advice.

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