Sacks & Zolonz, LLP class=
Serving California
Toll Free : 800-461-0268

OSHA: Retail Stores Need Proper Crowd Management Over Holidays

Next Friday, people all over the United States will gather outside the front doors of major retail stores and other establishments for the official start of so-called "Black Friday" sales. While these sales offer substantial savings, they also present potential safety hazards to store employees if the rather large crowds are not properly managed. Unfortunately, this can lead to serious injuries, decreased production and the potential need for legal assistance from a workers' compensation defense attorney.

While this concept may seem far-fetched, consider an incident back in 2008 in which a retail store employee was fatally trampled by a mob pouring into a store when the doors opened upon a Black Friday sale.

In light of this potential threat to store employees and in keeping with its stated objective of preventing workplace dangers, the United States Department of Labor's Occupational Safety and Health Administration (OSHA) recently sent a letter and fact sheet ("Crowd Management Safety Guidelines for Retailers") to the chief executive officers of the 14 largest retail stores in the United States.

"Crowd-related injuries during special retail sales and promotional events have increased during recent years," said Dr. David Michaels, Assistant Secretary for OSHA. "Many of these incidents can be prevented by adopting a crowd management plan, and this fact sheet provides retail employers with guidelines for avoiding injuries during the holiday shopping season."

A complete analysis of fact sheet sent to the CEOs is clearly beyond the scope of this blog entry. However, it is still worthwhile to examine a few of the more noteworthy recommendations regarding planning for Black Friday sales or other large-scale store promotions:

  • Formulate a comprehensive staffing plan that accounts for such variables as crowd size, number of employees required to man entrances and exits, etc.
  • Retain the services of trained personnel, security or police officers to manage the large crowds.
  • Create an emergency plan that accounts for potential hazards to employees (crowd crushes/overly large crowds, crowd violence and a fire)
  • Train all on-site employees in the emergency plan

The fact sheet goes on to provide safety recommendations covering the pre-event setup, the actual sales event and emergency procedures.

This post was provided for informational purposes only and is not to be construed as legal or medical advice.

Stay tuned for further developments in the area of workers' compensation defense  ...

Related Resources:

US Labor Department's OSHA Encourages Major Retailers to Provide Crowd Management Measures to Protect Workers During Black Friday, Other Sales Events (U.S. Department of Labor)

Categories: Workers' Compensation Defense

Tags: Occupational Safety and Health Administration (OSHA), Black Friday, Crowd Management, Retail Stores, Workplace Dangers

"Crowd-related injuries during special retail sales and promotional events have increased during recent years," said Dr. David Michaels, Assistant Secretary for OSHA. "Many of these incidents can be prevented by adopting a crowd management plan, and this fact sheet provides retail employers with guidelines for avoiding injuries during the holiday shopping season."

A complete analysis of fact sheet sent to the CEOs is clearly beyond the scope of this blog entry. However, it is still worthwhile to examine a few of the more noteworthy recommendations regarding planning for Black Friday sales or other large-scale store promotions:

  • Formulate a comprehensive staffing plan that accounts for such variables as crowd size, number of employees required to man entrances and exits, etc.
  • Retain the services of trained personnel, security or police officers to manage the large crowds.
  • Create an emergency plan that accounts for potential hazards to employees (crowd crushes/overly large crowds, crowd violence and a fire)
  • Train all on-site employees in the emergency plan

The fact sheet goes on to provide recommendations covering the pre-event setup, the actual sales event and emergency procedures.

This post was provided for informational purposes only and is not to be construed as legal or medical advice.

Stay tuned for further developments in the area of workers' compensation defense law ...

Related Resources:

US Labor Department's OSHA Encourages Major Retailers to Provide Crowd Management Measures to Protect Workers During Black Friday, Other Sales Events (U.S. Department of Labor)

No Comments

Leave a comment
Comment Information

Sacks & Zolonz, LLP
638 North Eckhoff Street
St. Orange, CA 92868

Toll Free: 800-461-0268
St. Orange Law Office Map

Sacks & Zolonz, LLP
400 Corporate Pointe, Suite 800
Culver City, CA 90230

Toll Free: 800-461-9246
Phone: 310-216-7778
Fax: 310-216-9552
Culver City Law Office Map

Sacks & Zolonz, LLP
9513 Business Center Drive, Suite H
Rancho Cucamonga, CA 91730

Toll Free: 800-461-0268
Phone: 909-476-1333
Fax: 909-476-2131
Rancho Cucamonga Law Office Map